Glenbard Desk/Classroom Phones

Your desk phone, or the phone in your classroom, has a few quick steps to use it. You can dial another extension, call an outside number, and check the voicemail.

Making a call within the District (to another District phone)

  • Dial the extension of the desired person to contact
    • It will be four digits in length

Making an outside call

  • Press “7” then “1,” and the area code followed by the number
    • It will look like 71-XXX-XXX-XXXX

Checking your voicemail

  • Dial 2500
    • Then enter your pin.
  • Or press the voicemail button above the settings and directory button

Calling a person’s voicemail directly

  • Press the asterisk (star button) followed by the extension
    • It will look like: *XXXX

Transferring a call

  • While on the call, press transfer, dial the extension you are transferring to, and press transfer one more time.
    • You only have 3-4 seconds to complete this, or the call will not get transferred.

For documentation regarding all features of the Cisco 8861 phone, reference the following document:

https://docs.glenbard.org/wp-content/uploads/2020/05/Cisco-8861-Phone-Guide-1.pdf

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