How to add notes to an open request or a recently closed request.
Tagged: web help desk
This article details the various Request Types available in Web Help Desk. Choosing the correct Request Type is key to properly route your request and resolve it as soon as possible.
How to add attachments to a request in Web Help Desk.
Logging in to Glenbard’s Web Help Desk support system and updating your user profile.
See below on how to navigate Web Help Desk to create a ticket.
How to view your ticket history in Web Help Desk.