Signing into Skyward with Two Factor Authentication (2FA)

Beginning 8/1/22, all employees with HR/purchasing Skyward security will be required to use Two Factor Authentication (2FA) when signing into Skyward. This can be done through email or an authenticator application. If you only have Skyward for Employee Access, this will not impact you.


Logging In With an Email Code

1) Login to Skyward using your username and password as normal.

2) Note: You will not encounter the screen in this step if you have not configured an authenticator app as an option for your 2FA.

A screen will appear asking how you would like to authenticate. Choose Email A Code from the drop-down and click Submit MFA Request.

3) Another screen will appear prompting for a security code.

4) Go to your email. [Either your work email or if you do not have a Glenbard.org email address, it will go to the email HR has onfile.]

5) Open the email titled Skyward Security Code and copy the code midway down the email. [Important: This code is only good for 15 minutes.]

6) Enter the code from the email and check the box marked Trust This Device.

7) Click Sign-In

You are now signed into Skyward. As long as you clicked the Trust This Device checkbox, you will not need to re-authenticate to this device for a period of time.

Logging In With an Authenticator App

1) Login to Skyward using your username and password as normal.

2) A screen will appear asking how you would like to authenticate. Choose Authenticator Application from the drop-down and click Submit MFA Request.

3) Another screen will appear prompting for a security code.

4) Pull up your authenticator application.

5) Enter the code from the app and check the box marked Trust This Device.

6) Click Sign-In

You are now signed into Skyward. As long as you clicked the Trust This Device checkbox, you will not need to re-authenticate to this device for a period of time.

Changing Your 2FA to Use an Authenticator App

1) First login using an email code.

2) At the top, click your name and then User Preferences.

3) Click Add Device next to the line titled Authenticator App Device Set.

4) The next screen that appears requires your username and password. Enter your Username and Password and click Next.

5) Open an authenticator app such as “Authenticator” by Google.

If you do not have Google Authenticator you can download it here:

Apple App Store

Google Play Store

6) For Google Authenticator, click the plus (+) button in the lower-right.

7) For Google Authenticator, click the button that looks like a camera with the words Scan a QR Code.

8) Your camera will pop up with a yellow box. Hold the yellow box over the QR code on screen in Skyward.

9) You will now see a line on your app titled “Skyward (xxxxxx)” with your username in place of the x’s.

10) Put the 6 digit code into Step 3 on the Skyward page and click Submit.

11) You should see a page like this with a green success message a listing of your trusted devices. Click Close.