Students with Other, Less Expensive, Fines

Objective: If a student is returning a book for a paid fine and has less expensive fines, the return should be applied to pay off the remaining fines, and the student may receive a refund if the student does not have other outstanding fees in Acorn.

1. Check in the textbook that has been returned.
2. When the textbook is checked-in, that books fine will zero out and the paid amount will reassess and completely pay off the students fines.  There will also be an amount left over as a credit.
3. Click the “Edit Fines” button from the student’s page.  
4. The amount of the available refund will appear in Follett.  Write this amount down to request a refund from the Bookkeeper.  This is the maximum refund that the Bookkeeper may issue.
5. Click the “Update” button to record in Follett that the refund has been issued. 
6. Ask the bookkeeper to adjust the student’s Acorn account accordingly and issue a refund check if possible:
   1. To zero out the old fine.
   2. To reassess the dollars collected on the old fine to the remaining textbook fines.
   3. To issue a refund check for XX.XX dollars, from step 5, if the student has no other dollars due in Acorn.  Note: If the student has other fees due in Acorn, the refund will be used against the remaining fees in Acorn instead of sending a refund check.