Web Help Desk – Sign In
How to sign in to Glenbard’s Web Help Desk support system.
Category: Technology
Web Help Desk – Creating Tickets
See below on how to navigate Web Help Desk to create a ticket.
Web Help Desk – Viewing Ticket History
How to view your ticket history in Web Help Desk.
Closing POs that Haven’t Been Fully Received
Purchase Orders can be closed through PaC prior to being fully received.
Office Depot Custom Stationery
Office Depot custom stationery is still available through the Skyward e-commerce website.
Add a New Absence Reason to Aesop
Specific steps should be followed to ensure a smooth addition of new absence reason codes in Aesop.
Approvers in Aesop
Glenbard uses a set structure for approving absences in Aesop based on absence reason type and staff member’s role.
Approver Profiles
All APAs, APIs, and DCs MUST be set with an Approver Profile.
Configure Drop-down Notes on Absence Reasons
District can add notes to Absence Reasons that will appear in the Absence Reason drop-down when teachers are entering absences. This is completed using the language translations function in Aesop.
Approve/Deny an Absence
DCs are responsible for the first level of approval of all teacher absences.