Remove a Payment Plan Before Payments are Made

Payment plans function like no interest loans.  When a plan is added to an account, applicable school fees are considered paid and payment plan installments are setup with corresponding negative paid amounts.  To remove a student from a payment plan, the Reallocate Paid function is used.  If the student has not made payments towards the plan, the convenience fee can also be removed from the account.

  1. Open the students account in Acorn
  2. Click Reallocate Paid under Payment on the left side.
  3. There are two colored boxes: Transfer Source in red and Transfer Destination in Green.
  4. In the Transfer Source box, go to the last column called Transfer OUT.
  5. For each fee that is not the payment plan, type in the exact amount that you see in the Paid column. So if $100 has been paid for registration, then on the registration line you type in $100 in the Transfer OUT column.
  6. Now go to the Transfer Destination box, go to the last column called Transfer IN
  7. For each Payment Plan Installment, type the amount in the Due column into the Transfer IN column.
  8. Double check the total Transferred OUT is the same as the total Transferred IN.
  9. Click OK
  10. Select the Payment Plan Fee
  11. Click Delete/Drop under the Fee Tasks heading on the left
  12. In the next window click OK.

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